Returns & Refund Policy
We offer a 7-day return window, meaning you can request a return within 7 days of receiving access to your purchase.
To be eligible, the product must not have been extensively used, downloaded in full (if applicable), or accessed in a way that would indicate significant consumption or duplication. We may also require proof of purchase or account verification to process the return.
To initiate a return, please contact us at yhanjhiepandesalstation@gmail.com. If your request is approved, we’ll provide the necessary steps to complete the process. Requests made without prior contact may not be accepted.
If you have any questions about the process, feel free to reach out at any time.
Issues & Concerns
Please review your purchase promptly upon receiving access. If you encounter errors, incomplete content, or were granted access to the wrong product, contact us immediately so we can resolve the issue.
Exchanges
If you'd like to switch to a different version or type of offering, the fastest way is to request a return for the original one (if eligible), and then proceed with a new purchase once approved.
Refunds
Once your return request is reviewed and approved, we’ll notify you of the outcome. If eligible, the refund will be issued to your original payment method. Please note, it may take some time for your bank or card provider to complete the transaction on their end.